Support
koreCARE@korenix.com is our 24-hour customer service center. Korenix's professional technical support staff is dedicated to helping our customers with everything related to Korenix products. Whatever kind of difficulties related to Korenix products and services you encounter, use our 24-hour customer service center to communicate with us. Our friendly staff will reply to your feedback promptly.
Here you can download Korenix products' software, User's Manuals, FAQs and Certificates. The layout design of this webpage is easy and simple for you to gather everything you need for a certain product in the shortest time.
Use this page to search Korenix's FAQ database for answers to Frequently Asked Questions.
Our glossary was designed to help our visitors understand the web-related terms they may be unfamiliar with. Have fun!
Still couldn't find what you need from downloads or FAQs? Use this simple form to specify your problems in detail and submit it to us. Our technical support staff will help you solve problems.
Korenix provides 5 year warranty from the date of delivery given that products are installed and used properly, contact us if you need RMA service.
The KCE (Korenix Certification Engineer Program) was established to guarantee that customers around the world receive the most up to date, on-time assistance with their Korenix products. All Korenix engineers are required to attend regular training sessions, led by Korenix's own technical support experts, and must pass a rigorous battery of tests before being awarded the KCE seal of approval.
In order to better serve our customers, Korenix would appreciate your assistance by completing this short survey if you have recently purchased a set of Korenix.
Suggestions or comments can be sent by email to sales@korenix.com or you may simply fill out this form. One of our members will contact you if you would like a response to your comments. | 
