Warranty & RMA

Warranty Policy

Each of Korenix's product line is designed, produced, and tested with high industrial standard.

Korenix offers customers completed services of product warranty .Please refer to the following documents in order to obtain the comprehensive warranty services.



If your Korenix product needs servicing or repair, you can take advantage of Korenix's Returned Merchandise Authorization (RMA) center.

RMA Procedure

  • Application file number
  • Return the product for repairing
  • Shipping charge calculation method
  • Shipping of repaired items to customer


*NOTE : Before sending your product in, you will need to obtain an RMA number. Fill up the RMA Request Form then send back to obtain an RMA number by e-mail, fax, or phone. Our staff is available at any time to provide you with the most friendly and immediate service.

Email: rma@korenix.com 
Phone: +886-89111000